Thank you for visiting joywinkshop.com.At Joywink, we believe that connecting with nature should be simple and enjoyable. From the moment you place your order to the moment your Joywink product arrives at your doorstep, we’re committed to providing a smooth, reliable, and responsible experience.
Explore our FAQs below for information about shipping times, delivery updates, and our efforts toward more sustainable shipping practices.
Joywink ships online orders for free within the continental United States. We currently do not offer international shipping or ship to P.O., APO, or FPO addresses.
Shipping time varies based on several factors, including the item, the item's location, the item's availability, the shipping address and our carrier partners. Weather, carrier delays and other unforeseen circumstances also might impact delivery time.
We offer free standard shipping on all orders. Orders can take up to 24 hours to process and with an estimated delivery time of 2–5 business days.
Please note that order processing may be delayed during weekends and holidays.
Contact us at support@joywinkshop.com. We will provide you with a satisfactory solution.
Claims are only valid for items purchased directly from joywinkshop.com. Damage to products purchased through third-party retailers is not covered.
An estimated arrival date is the day we anticipate your package will be delivered. Estimated arrival dates are not guaranteed, and there might be a few different dates per order, based on item location or availability. Weather, carrier delays and other unforeseen circumstances also might impact delivery time.
If you have received a shipping confirmation email, your package has left our facilities and is on the way.
Please contact us or email at support@joywinkshop.com
At Joywink, we are dedicated to helping people connect with nature through the joy of backyard birdwatching. We believe that caring for nature goes hand in hand with enjoying it. That’s why we’re committed to making more responsible choices throughout our journey, including reducing waste and minimizing the environmental impact of our shipping practices.
Joywink strive to minimize unnecessary packaging and choose recyclable materials whenever possible.
Yes, please do! Most cardboard materials can be recycled at the curb. Check with your local recycler to confirm what can and cannot be accepted.